You'll be focused on delivering sustained Product Excellence and amplifying capabilities. You'll help Product Management to evolve processes and operate at scale ensuring that what we develop is connected with both our customer and business outcomes. Our team partners with senior leadership (the connective tissue) to improve our product team's effectiveness through practice leadership, ways of working, driving constant improvement of capability, process change and coaching of teams, for sustained performance and team health. Due to this you'll need to manage between strategic, operational and communication components, in order to help successfully deliver great products and continuously amaze our internal and external customers.

• Amplify 'the Farfetch way' cross discipline expertise and connect practice programmes which cut across product management, design, research and experimentation. As well as align with fTech excellence and agile coaches;
• Codify, document, and share product management best practices, methodologies, and tools, serving as an internal expert;
• Have deep knowledge of the company strategy. Is actively engaged with cross cutting groups in their daily responsibilities to work on Consumer Product strategy and identify new ways to deliver upon it;
• Build alignment among cross-functional teams and influence decision making within senior-level audiences; lead execution against recommendations quickly and with accuracy.
• Command operational principles/methodologies and best practice/ knowledge; being a company reference for product operations within a domain or set of domains;
• Create operational processes, tools and practices that drive efficiencies for senior leadership team, and Consumer Product (enabling quick course correction); instil data-driven mindset to the product development process;
• Foster a culture of excellent organisational performance through cross-functional internal and external projects to drive product culture and performance;
• Mentor team members in order to share knowledge and expertise;
• Ensure psychological safety, team health and happiness within the product tribe.

• You have a minimum of 8 years of experience in a Management or Technology Consulting, Product Management, Engineering or Operations type of role;
• You have experience in an operational, product or project management role;
• You thrive in ambiguity, are a sense maker, change agent, having the ability to adapt or change course and happy to be challenged;
• You are data-driven and understand customer impact in order to influence Product and other key stakeholders;
• You have strong organisational skills and have a structured approach to solving problems;
• You have stellar communication skills, including being empathetic to the differing and sometimes conflicting and complex needs;
• You are able to challenge and push back where needed.